Terms of Sales
Article 1: Scope
These general conditions of sale apply to all sales made through the website to the buyer. These are subject to change and the conditions applicable to the order of a product by a Customer are those in force on the day of the order.
All of this information is in French. The Customer declares to have the full legal capacity allowing him to engage under these general conditions and acknowledges having been able to read these general conditions of sale prior to any order.
Article 2: The product
Each product offered on the site is accompanied by one or more photographs and a descriptive text. This information is as accurate and as realistic as possible. However, the colors, dimensions, textures and other characteristics of the products may be altered by the screens or internet browsers used to view them. Consequently, the customer acknowledges that the photographs, descriptions or graphics accompanying and illustrating the products offered for sale on the site are indicative and non-contractual and cannot engage the seller's responsibility in the event of error, omission or modification. .
Article 3: Pricing
The prices displayed on the site are expressed in euros, excluding shipping costs, indicated before validation of the order. The seller reserves the right to modify the prices of the products at any time and without notice, in particular due to changes in the economic, legislative and fiscal framework. The products are invoiced on the basis of the price in force when the order is confirmed.
The products remain the full and entire property of the company Stéphanie Lanskin until full receipt of the price of each order by the company Stéphanie Lanskin.
Article 4: delivery
Any order placed on the site will be prepared and shipped within 5 working days, subject to payment validation. This period may exceptionally be extended in the event of a busy period: end of year holidays, holidays, out of stock. The order will be sent by letter with tracking number, which will be communicated to you as soon as it is sent. Since Stéphanie Lanskin and La Poste are separate and independent entities, Stéphanie Lanskin cannot be held responsible for any delay, delivery error or loss of a package attributable to La Poste.
For delivery outside mainland France, the customer must, depending on the local legislation in force, pay customs duties and all other taxes related to the occasion of importing the products into the country of the place of delivery. . The related formalities are also the sole responsibility of the customer. The Customer is solely responsible for verifying the possibilities of importing the products ordered with regard to the rights of the territory of the country of delivery.
Article 5: Right of withdrawal
If, despite all the care taken in processing your order, an item does not bring complete satisfaction to the customer, the latter benefits from a withdrawal period of 14 clear days from receipt of the package (article L121.20 of the French Consumer Code). The return must be in the original packaging. We will study together the possibilities of recovery (refund or replacement of the article). Any shipping and customs costs linked to the return of the products remain the responsibility of the customer unless the product received does not conform or has a manufacturing defect.
Beyond this 14-day period, the request cannot be processed. Items worn or damaged by the customer will not be taken back.
Article 6: Customer Service
A damaged or broken bracelet? Stéphanie Lanskin will study any repair request, as far as possible. This repair may be subject to pricing subject to validation by the customer.
Article 7: Protection of personal data
In accordance with GDPR regulations, information and data concerning the issuers of orders are not transmitted to any third party and are only kept for the management of orders and the monitoring of commercial relations. This information and data is also kept for security purposes, in order to comply with the legal and regulatory obligations described in these General Conditions.
In accordance with the Data Protection Act of January 6, 1978, the customer has the right to access and rectify personal data concerning him by writing to the following address and proving his identity: .
Article 8: intellectual property
The Customer acknowledges that the Products offered on the site and its distinctive signs (image, photographs and composition of photographs, concepts, packaging, product names, texts, illustrations, etc.) are the exclusive property of the company Stéphanie Lanskin, in particular with regard to intellectual property, for the duration of the protection of these rights and for the whole world. Some products have been registered as a design and are automatically protected by copyright.
The Customer refrains from any act of reproduction or use of Product models, packaging, photographs, composition of photographs, concepts, product names, texts, illustrations, trademarks or distinctive signs, business secrets, techniques or knowledge. be used by the company Stéphanie Lanskin, as well as any act tending to the appropriation of these elements, whether or not they are the subject of protection by Stéphanie Lanskin by a trademark, a design or a right of author.
Consequently, any reproduction not authorized by the company Stéphanie Lanskin will be the subject of an infringement liable to legal proceedings.
Article 9: dispute
In the event of a dispute, the French courts will have sole jurisdiction.